Help & Support

Help & Support



Welcome to the WorthPoint Help & Support Community.

If you have a question about a collectible, please visit the "Answers" section of this site: http://www.worthpoin...

If you have any questions regarding registration or how to use the site, please drop us an email at support@worthpoint.com. We'll do our best to promptly answer all inquiries.

 

ashtray

I think I might be a dork how do you sell an item on this site?

Read More...
#1 Orion ln the Grounds scrimshawed whale tooth

Using a Flat-Bed Scanner to Capture JPG Images of Jewelry, Coins, & Other 3-D Objects

I collect scrimshawed whale teeth, and needed a repeatable method of a making high-resolution images of an entire tooth [Image #1], as well as sharp, close-up images of minute detail, such as an artist's signature [Image #2]. The same requirements are needed for pocket watches, broaches, coins, necklaces, rings, silverware, pocket knives, small art objects, etc.

Read More...

How to receive a great evaluation on your item

Once in awhile we receive items from our members that we are unable to assess due to the uniqueness of the item, and or material of the item. Our Worthologists are experts, but in some cases it is impossible for them to give an accurate evaluation without seeing the item first hand.

Read More...

How to post a classified ad

Sale items on WorthPoint through our classifieds! WorthPoint's Classifieds Board is specifically for members seeking to buy or sell items and is an efficient way of getting your items in front of the WorthPoint community.

1) In order to post a classified ad, sign into the website and select Classifieds.

Read More...

Twitter Feed

With their most recent raise, twitter is hot. I am investigating using twitter to share news and info about the WorthPoint site.

Read More...

How to load an item on WorthPoint

Assuming you have already registered on the site, the simplest way is to:
1. Locate the mustard colored “Add Your Items” tab in the middle of the landing page and click it.
2. A new screen will appear with several fields. Only the following are important to this process:
a. Item Name- (Enter the name of your item)
b. Description- (Describe your item)

Read More...

How to Ask a Question

Being a part of the WorthPoint community gives you access to the minds of other collectors. WorthPoint members can provide insight and answers to questions you may have regarding your own antiques and collectibles. Here’s how to post a question.

Read More...

How to edit or delete your questions

There may come a time when you will want to edit or delete a question you have posted on our website. Here’s how…

1) Once you are logged into the website click on the “Ask a Question” tab at the top of the page.

2) You will be directed to the “Ask a Question” page. Click on “My Questions” located on the right side of the page.

Read More...
Shopping Cart

How to use the shopping cart and checkout

When you have chosen the items you want to purchase, you can review your cart by clicking the cart icon which appears on the right side of every page. The steps below will help you successfully complete the WorthPoint checkout process.

Note: the shopping cart only appears if you have made a purchase.

Read More...

How to recover your password

Did you forget your password? No problem. In this day and age we are inundated with passwords and remembering all of them can prove to be quite challenging. If you ever find yourself in this predicament with your WorthPoint password don´t fret, just follow these simple steps and you´ll be up and running in no time.

Read More...

How to edit your email address

There may come a time when you will need to edit your email account information. Here´s how.

1. Sign in to your WorthPoint account. Once logged in you will automatically be directed to your "My WorthPoint" page.

2. In the right hand column under My WorthPoint click on the "Edit Account" tab

3. Here you will be able to make the appropriate changes to your existing email address.

Read More...

Allow members to contact you directly

Being part of the WorthPoint community allows you to communicate and share collecting experiences. Allow other members to contact you directly to glean more information, or to convey their similar antique and collecting interests. Here is another way to stay connected with your collecting community.

1. Log in to your WorthPoint account

Read More...

How to establish email notifications

Don´t miss a beat and keep in the loop with your subscribed groups. Choose when you would like to be notified, via email, for new posts submitted by group members. Follow the steps below.

1. Log in to your account
2. Click the "Edit Account" tab on the right side of the page
3. Scroll down the page until you reach the Communities Settings box where you will find Email notifications

Read More...

How To Add Images in "Ask a Question"

Adding Images In “Ask A Question”

1. After you have typed your question and clicked “submit”, click on your question title link.

2. There should be 5 tabs below your question title marked, View, Edit, Image, Track, and Votes. Click the “Image” tab.

3. Click the “Browse” button. This will take you to your desktop. Locate the image you want to post and select “Open”.

Read More...
Bevo Vietnam era Special Forces "Mike Force" patch

Condition and Provenance in US Militaria

Grading condition for military collectibles is not a simple process. Militaria is different from many other collectibles, where flawless examples are ideal and items with condition issues have less value.

Read More...

Why Be a Member of WorthPoint?

Registering for a WorthPoint member account is free. Once you register, you have access to the following:

1. Ask a Question – Where you can post questions about antiques and collectibles for other members of the WorthPoint community to respond to. It’s a free way to get feedback on an item that may be potentially collectible.

Read More...
house of secrets 92

How to Submit a Comic Book Question

Recently I have been contacted by a couple of members that were confused as to what information I would need to help them in figuring out what kind of comics they had and how much they were worth. This got me thinking. I've noticed that there isn't a currently a Worthologist question format for each category so I decided to make one just for comics.

Read More...

How To Find Your Ask a Worthologist Response

You've paid to have your item evaluated by a Worthologist and you want to know what they had to say.

Follow these steps:

1. Sign into your WorthPoint member page.
2. This should take you to your “My WorthPoint” page. On the right side of the screen, click “My Worthologist Questions” under the Content header.

Read More...

How to find a WorthPoint member

To find a member on WorthPoint, you must first know their username.  Simply enter it in the general search bar and WorthPoint will provide you with their contact information.

Read More...

Why subscribe to WorthPoint?

Subscribing to WorthPoint puts you in touch with collectors and non-collectors of all sorts, and gives you access to collecting experts. Other benefits you will enjoy as a WorthPoint member include:

Read More...

What are the WorthPoint communities

Within the hallowed confines of the WorthPoint site is a gathering of like minded individuals from all walks of the collecting world.  Through WorthPoint, you can join or even create a community comprised of members sharing a common collecting interest.

Read More...

How to buy an item on the buy/sell board

First of all to clarify, WorthPoint is not an auction site, though we do host listings for both auction houses and private collectors.

Read More...

How to subscribe to WorthPoint

Subscribing to WorthPoint gives you access to our Worthopedia, an online database of collection and antiques, communities of collectors, our buy and sell board, the Research Library and many more feature which will further plug you into the world of collecting.
1. Click on the Subscribe to WorthPoint tab on the left side of the screen.

Read More...

How to find a community

To discuss specific collecting interests, you can join or even create a specific community.

Read More...

How to find a research library article

The research library is a virtual resource for collectors to share information and knowledge about the world of antiques and collecting.

Read More...

How to find items on Worthopedia

Worthopedia, is an online database of collectibles, containing photos, prices and descriptions of these items. This information is complied from hundreds of auction houses to give you easy access to the best antiques available.

Read More...

How to create a personal blog

To post a blog entry to the WorthPoint site is quite easy once you are logged in.

Read More...

How to create and populate a collection

To show the world your most prized collection pieces, as part of your profile, you can create sections for separate collections and put items in their designated category

    Read More...

How to complete a personal profile

To allow other WorthPointers to learn about you they can click on your member name from blog entries or listed items. To tell people a little bit about yourself and show pieces of your collection and even personal photos, you can create a personal profile.

Read More...

How to add a profile image

In order to create a more communal feeling among the members of WorthPoint, we encourage the addition of a picture to your WorthPoint profile. In a few steps you can personalize your account by allowing the collecting community to see you.

Read More...

How to use video on the WorthPoint web site

The presentation can take a little bit to load - please wait and it will appear!

Read More...
Search for Events

From date:


To date:



Advanced Search

Register for free

Help & Support