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Thread: To cancel your paid membership, or your 7 day free trial please follow .......

  1. #1

    Join Date
    Feb 2011
    Posts
    95

    To cancel your paid membership, or your 7 day free trial please follow .......

    Hello,

    Thank you for contacting WorthPoint.
To cancel your subscription, please follow the instructions below:

    1. Go to http://www.worthpoint.com/
    2. Sign in to your account using your user name and password
    3. Click on your name as it appears in the upper right corner of the screen.
    4. Click “Billing Info”
    5. Click the “Unsubscribe” button (first button listed, third line down from the top of the page). 


    Please don't hesitate to contact us with further questions. We appreciate your interest in WorthPoint and value your feedback.
    Last edited by worthpoint_admin; 03-19-2013 at 11:13 AM. Reason: Update

  2. #2
    Junior Member
    Join Date
    May 2011
    Posts
    1
    There is no "Billing Tab". Get these instructions off the site. They are inaccurate.

  3. #3

    Join Date
    Feb 2011
    Posts
    712
    Please see attached screenshot. The billing tab is the 4th under the heading ACCOUNT SETTINGS. account settings .jpg

  4. #4
    joedoozer
    Guest
    Not on my account it isn't. Screen Shot 2012-07-03 at 11.05.19 AM.jpg

  5. #5

    Join Date
    Feb 2011
    Posts
    712
    Hum. I will have someone from customer service contact you.

  6. #6
    Junior Member
    Join Date
    Jul 2012
    Posts
    1
    I want to unsubscribe! My card was just charged because I forgot to cancel my trial membership. There is no billing button. I tried calling, there was no "real person" to talk to. I tried emailing and the email got sent back twice. Please cancel my account!!!!

  7. #7
    Junior Member
    Join Date
    Dec 2012
    Posts
    1
    please cancel 7 day

  8. #8

    Join Date
    Feb 2011
    Posts
    712
    I have asked the IT team to cancel your membership. Thanks!

  9. #9
    Junior Member
    Join Date
    May 2011
    Posts
    13
    those instructions are completely bogus.

  10. #10

    Join Date
    Feb 2011
    Posts
    712
    ilief do you need technical assistance?

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