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There is no unsubscribe button in my account settings.
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I have now sent my FOURTH email, requesting they cancel my subscription.
Nobody is listening.
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worhtpoint made it impossible to cancel my subscription during the 7 day trial period.
Because there is NO UN-SUBSCRIBE BUTTON in my account settings.
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And they keep ignoring my emails
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They have now ripped me off for $30.
And are still ignoring me.
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I have sent worthpoint several nice, polite emails. they completely ignored me.
CANCEL MY SUB NOW!
AND REFUND MY MONEY
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I'm sorry you have been experiencing difficulties. Did you follow the following steps? Make sure you are signed in or this will not work. Let us know if you are still unsuccessful.
Cancellations
If you would like to cancel your WorthPoint Account, login with your Username and Password. Click on “My Account” at the top of the page, then click on the “Account Settings” tab. You will see a tab that reads “Billing Info”, click this link and then you should see the “Unsubscribe” button.
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If you had read my postings you would know that there is no "unsubscribe" button in my account settings.
As a matter of fact their is no "billing info" either
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Hi Vivian,
It appears that you have 2 different accounts with us. If you want to contact me directly, I can give you more detailed information about each account. Our support team canceled the second account for you this morning per your request. You wouldn't have seen a "billing info" link in your ilief account because it was already canceled, the second account was still active. My contact information is below if you have any other questions.
Sincerely,
Jason Robins
Director of Sales & Support
WorthPoint, Inc.
614-923-4287
jason.robins@worthpoint.com
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And you refunded my money correct?
