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Thread: To cancel your paid membership, or your 7 day free trial please follow .......

  1. #11
    Junior Member
    Join Date
    May 2011
    Posts
    13
    There is no unsubscribe button in my account settings.

  2. #12
    Junior Member
    Join Date
    May 2011
    Posts
    13
    I have now sent my FOURTH email, requesting they cancel my subscription.

    Nobody is listening.

  3. #13
    Junior Member
    Join Date
    May 2011
    Posts
    13
    worhtpoint made it impossible to cancel my subscription during the 7 day trial period.
    Because there is NO UN-SUBSCRIBE BUTTON in my account settings.

  4. #14
    Junior Member
    Join Date
    May 2011
    Posts
    13
    And they keep ignoring my emails

  5. #15
    Junior Member
    Join Date
    May 2011
    Posts
    13
    They have now ripped me off for $30.

    And are still ignoring me.

  6. #16
    Junior Member
    Join Date
    May 2011
    Posts
    13
    I have sent worthpoint several nice, polite emails. they completely ignored me.

    CANCEL MY SUB NOW!
    AND REFUND MY MONEY

  7. #17

    Join Date
    May 2012
    Posts
    66
    I'm sorry you have been experiencing difficulties. Did you follow the following steps? Make sure you are signed in or this will not work. Let us know if you are still unsuccessful.

    Cancellations


    If you would like to cancel your WorthPoint Account, login with your Username and Password. Click on “My Account” at the top of the page, then click on the “Account Settings” tab. You will see a tab that reads “Billing Info”, click this link and then you should see the “Unsubscribe” button.
    Last edited by lrosack; 01-09-2013 at 07:44 PM.

  8. #18
    Junior Member
    Join Date
    May 2011
    Posts
    13
    If you had read my postings you would know that there is no "unsubscribe" button in my account settings.
    As a matter of fact their is no "billing info" either

  9. #19
    Junior Member
    Join Date
    May 2011
    Posts
    7
    Hi Vivian,

    It appears that you have 2 different accounts with us. If you want to contact me directly, I can give you more detailed information about each account. Our support team canceled the second account for you this morning per your request. You wouldn't have seen a "billing info" link in your ilief account because it was already canceled, the second account was still active. My contact information is below if you have any other questions.

    Sincerely,
    Jason Robins
    Director of Sales & Support
    WorthPoint, Inc.
    614-923-4287
    jason.robins@worthpoint.com

  10. #20
    Junior Member
    Join Date
    May 2011
    Posts
    13
    And you refunded my money correct?

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