Confused about registering/ trial membership
I registered for the trial membership, gave all my info, and received a confirmation email from WorthPoint.
I thought the trial membership came with the ability to look up prices on a few items, and signed up for the trial with basic membership after 7 days, with the option to cancel.
In trying to look up items, when I click on "get price", it says I "Do not have sufficient balance to see the Price Data. You can activate your account or buy price look-ups.”
I also had to enter cc info twice, one card wouldn't take, I don't want to be billed twice later on. Also, when I go to my account settings, my name and other info do not show, it's all blank. But I can sign in okay, and I received the confirmation email from WorthPoint.
Please help me, thank you!