This is American Girl Doll Chrissa with straight brown hair and blue eyes. She has no x on her bottom, she can stand alone, and no bad odors. Her neck strings are the proper length. Her eyes open and close as they should, her hair is uncut. She is clean, has been gently played with and has some minor play marks/ shine spots.We do no accept returns, but welcome any further questions you may have. Insurance is included in shipping costs. She will be shipped by priority if the costs allow, (this will depend on where you live in proximity to our location) otherwise, she will have to go by parcel post. We gladly combine shipping for multiple purchases. Thanks for looking!