This doll is still new in the box. The box is not in mint condition but it is in okay condition. Please view pictures.Thanks for looking at my auctions and have a great day. Please ask questions prior to bidding, all questions welcome. All payments are due with in 3 days of the auction end date. Damaged or Lost items Policy In the event a package is lost or received damaged the insurance claim process will be used for your refund of the lost or damaged items. Please do not try to repair damaged items or ship them back as the carrier will not honor the claim and a refund will not be issue. Contact me if an item is lost or damage so that I may start the claim process. Any damage package will be inspected by the postal service used. Please abide by the process that Ebay & Paypal have instituted for the benefit of both the buyer & the seller as a resolution in this situation. The standard time for the process will be in accordance with the carrier that was used. Normal size items will be shipped thru USPS, larger items will be shipped thru UPS. For further information on the claim process of each carrier please visit t website: & The free listing tool. List your items fast and easy and manage your active items.