Item is new and box never open. Unless mentioned in the title description. Comes from a smoke free home.Please note that I only ship once a week during summer time (May until September) every Friday morning, midnight Thursday to be ship the following morning. From October to April I shipped twice a week on Tuesday and Saturday. I manage 3 jobs at a time, I not able to make otherwise. So handling time will from 1 day to 6 days, all depend when you buy item.