We do not charge handling fees. Cost includes insurance. We are not responsible for custom fees, taxes, and duties charged bythe BUYERS' COUNTRY. Please contact your country's custom department for all regulations. Feedback If you feel you need to leave a negative or neutral feedback please contact us first. We will do everything we can (within reason) to make your experience with us a positive one. We only leave feedback in response to your feedback. Returns We will replace/refund any defective products within 14 days of the customer receiving the products. Otherwise, all purchases are final and we will not accept any returns or issue any refunds. Please contact us by e-mail before returning a product. Any defects in the merchandise should be described in a letter. Contact I f you have any questions regarding this item, please email or call us at +90 532 272 37 45. Monday through Friday from 11:00 am to 5:00 pm Eastern European Time. About Us Our goal is to provide you with 5-star service. If t is anything that you feel falls short of a 5-star rating, please feel free to contact us and we will fix it.