P.9.21.09.B RB CL491 ID151
A Note About Feedback
Please consider leaving 5 stars in EVERY category in the detailed seller ratings when you leave feedback. It is important that you know that leaving a 4 star rating instead of a 5 star rating causes good sellers to be suspended from eBay. EBay removes sellers who average less than a 4.3 in ANY ONE category. Many buyers don't realize this, because leaving a 4 seems like a "good" rating and the labels attached to a 4 lead you to believe so. Unfortunately, this is not the case. Please understand, ONLY a 5 will keep your seller on eBay, so please leave all 5 stars! Negative feedback can be very damaging and more than that we truly want happy and repeat customers. So if you have any problems or issues, please let us know how we can help. THANKS!
A Note about shipping:
We do our best to estimate shipping prices. We handle many thousands of unique items,
and to keep our handling fees low, we do not weigh each individual item prior to
packing and shipping. For sellers who handle a high volume of ONE individual identical item,
it's easy to fill the shelves with that single item and tell everyone what that one item
weighs for the purposes of shipping costs.
Shipping costs DO vary based on your distance from us in New York. We never know w
our items will ship to. Obviously shipping to Australia and Hong Kong from NY costs more
than to Canada or UK. Our experience has shown that it's easier for us to adjust
downwards at the time a buyer wins and we invoice , than to come back after the sale
and tell the buyer we underestimated the shipping. So if shipping costs appear high, it's
because you are closer to us than someone else on the planet. If we see a serious overage
at shipping time, we will send you a partial refund. We DO charge a handling fee to cover
materials and costs, which is 100% sanctioned by eBay.
In order to keep our handling fees as low as possible, we cannot pull individual items
out of inventory to weigh and get an exact shipping amount for each potential buyer's
individual location. If we did this for every one who asks, we would have very little
time left to do the other jobs we need to do to get our items photographed,
photos uploaded, listed, packed and shipped on time. Over time, we are training our staff to use the shipping calculator to make this estimating task easier for you, but for existing inventory listed we will not be able to enable the calculator.
Some buyers tell us they cannot bid on an item without knowing what the exact shipping costs
will be. We would argue that when you purchase an item from any online business, you rarely,
if ever, have the option to question or negotiate shipping and handling fees. We do our best
to keep our prices reasonable, and actual shipping costs are never in our control. Our
handling fee rarely exceeds $5.00, and this small amount goes to defray our materials costs, which is 100% sanctioned and authorized by ebay. Our posted estimates for shipping are typically accurate 99% of the time.
Thank you for your business!
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