Shipping is $6
Alaska and Hawaii please email first to see if shipping is available and at what cost.
*Please note that we do not automatically combine multiple sales for shipping. It is done on an individual basis. We usually do discount cost but please contact us first for the rate.
*We do allow most of our item to be shipped Internationally but is done on an individual basis. Please email us before the end of the auction to check on rates and to also have us place your ebay user ID on the exemption list so your bid will be recognized and not blocked.
*SORRY No Shipping To APO/FPO Military addresses. Too many "missing" shipments and no way to track :(
Please email us with any questions. We try our best to answer emails as quickly as possible but t may be times especially on the weekends w we may not be able to get an answer to you.
With a commitment to excellence and a Platinum PowerSeller status you can that your business will be treated with care.
We have been in business for over 35 years with a great reputation!
We have sold over 500,000 items on ebay with a great feedback record and look forward to showing you how we got t!
Q. How do I pay you?
•Please use eBay's checkout to complete the order.
•Q. How long do I have to get payment to you?
•Payments are due within 7 days of auction ending. If you need a little bit longer then email us and we can make arrangements. T are some items such as boats, autos, furniture etc: that need to have a deposit sent within 24 hours and will be noted on the auction listing. We will send an email informing you that we received payment.
•Q. When will you ship after receiving payment?
•We usually try to get packages shipped within 24 hours. T are times in our busy season w it may take a little bit longer. Items shipped via DHL will have an email sent later in the day that has the tracking information. Packages shipped via USPS will have an email sent with a Delivery Confirmation number. Please note that Delivery Confirmation is not a tracking system but a proof of Delivery.
•Q. How long will it take to receive my package?
•We are located on the East Coast in New England so please allow UPS travel times of 1-2 day to New England states, 3-5 for East Coast, 5-7 days Middle states and 7-10 days West Coast. Packages sent via USPS Priority is usually within 2 days anyw USPS 1st Class is up to 7-10 days to the West Coast. For your protection, ALL items with sale price of $500.00 or greater will require signature upon delivery.
•Q. If I am local can I pick up my item in person?
•Sorry, our warehouse is not open to the public for local pick up. T are some exceptions of course in the case of furniture and cars etc: and is noted on the auction.
•Q. What if I'm not pleased with my product?
•We'll make it right! Our core business practice is to treat our customers the way we would like to be treated and we treat ourselves nice! :) If t is a problem with the product please give us a chance to make it right.
•Q. Can I combine items that I've won for the same shipping cost?
•No, we will discount some items for total shipping cost but please check with us first before the auctions closes. In order for us to stay competitive on eBay we are forced to pay close attention to "shipping and handling" fees to maintain our total profit figures.
"Whether it be an item we offer for sale, a consignment piece, or our consulting and educational training services, our goal is to bring excellence and a manner of professionalism to all of our eBay business and to always create win/win situations."
eBay Educational Specialist
Business Consultant & Trainer
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