I got these arms to go with a head that I already had.. when I got them they were just a little to small.. They are Shyann arms from Bountiful Baby with the plugs. I put a pic of the invoice to show the date I got them and what i paid for them. $7.97 for the arms and $1.80 for the plugs. comes to $9.75. And you get free shipping. I just want my money back so I can get the ones I need. These are bran new and in perfect condition. only opened to take the pic..