All items come from a smoke free and pet free home. Exact item pictured is the item that will be received. All item ship out in one business day of completed payment. We offer global ship program for all international orders. Any items not pictured are not included unless clearly stated here at the top of the description. We offer returns on all items, buyers remorse claims will be the responsibility of the buyer, all non buyer remorse claims will be covered 100 percent by us.