The item is listed as USED, but this is only due to the fact that the figure inside has been opened. I only opened the figure to admire it, apply any stickers, and then placed it back into its box where is been left alone. Item is listed AS IS. I will not except any returns. If you have any questions or you wish to see any other images of the item, please feel free to ask. If you win one of my other auctions, please ask if I can manage combined shipping. I will try to do my best on working out any problems that the bidder should have. Good luck and !