W can I view my order and tracking information?
Order details such as the eBay item purchased, the total amount due for your purchase, tracking information, and other information can be located through the Kyozou checkout system: /

Is this product new or used?
Absolutely brand new ! All products in our inventory are Brand New and come new in their retail box unless otherwise advertised through the listing.

How can you guarantee that the product purchased is in working order?
With your request, we'll be happy to check the product to ensure that it's in working order. These items come directly from our manufacturers brand new and sealed in a box. Any damages incurred may be a result due to shipping . QA testing for the products are performed directly by the manufacturers to ensure High Quality items.

Why are the shipping costs in US and Canada the same? Shouldn't shipping be cheaper if I'm in Canada?
Due to the shipping process within Canada, shipping costs are quite higher locally, however please keep in mind that the costs cover handling, packaging, labor and other regulative costs. As a Canadian buyer, you're not subject to duty costs and charges, however taxes may apply.

Do you ship Internationally?
Shipping is only available within US or Canada at this time. We're
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